Dashlane Customer Support

Welcome to your complete guide to Dashlane Customer Support. Here, you’ll learn how to contact Dashlane’s official help center, use live chat, reset your account, and troubleshoot common problems effectively.

Overview of Dashlane Support

Dashlane is a trusted password manager used by millions of individuals and businesses worldwide. It provides secure password storage, autofill functionality, dark web monitoring, and VPN protection. However, like any other digital tool, users sometimes face issues — such as login errors, synchronization failures, or billing concerns. That’s where Dashlane Customer Support comes in.

The Dashlane Support team offers multiple contact methods to ensure that users receive prompt and professional assistance. Whether you’re using Dashlane Free, Premium, or Business, this guide will help you understand how to get help and resolve your issues efficiently.

Quick Tip: Always sign in to your Dashlane account before contacting support to ensure faster verification and assistance.

How to Contact Dashlane Customer Support

Dashlane provides several official support channels based on your plan. Here’s a breakdown of how you can reach the support team:

For users facing urgent access issues, Dashlane recommends using the live chat option, as it provides real-time communication with a representative.

Note: Dashlane does not offer phone support to maintain security and privacy standards.

Common Issues Solved by Dashlane Support

Dashlane’s customer support team can help you resolve a wide variety of technical and account-related problems, including:

The Dashlane team provides detailed step-by-step instructions or remote guidance for supported users, ensuring minimal disruption to your workflow.

Business and Team Account Support

For organizations using Dashlane Business or Team plans, specialized support options are available. These include:

Businesses can schedule calls with Dashlane account managers to discuss deployment, user training, and enterprise-level data protection.

Pro Tip: Business users can access an exclusive dashboard via the Dashlane Admin Console for faster ticket resolution.

How to Submit a Support Request

Step 1: Visit the Official Help Page

Go to support.dashlane.com and click “Contact Us.”

Step 2: Select Your Issue

Choose from topics like “Login Issues,” “Billing,” or “Account Recovery.” This ensures your ticket is routed correctly.

Step 3: Fill Out the Form

Provide your registered email, describe your issue in detail, and attach relevant screenshots.

Step 4: Wait for Response

Premium users typically receive replies within 24 hours. Free users may have slightly longer wait times.

Always check your spam or junk mail folder for replies from the Dashlane support team.

Tips for a Faster Resolution

The more details you provide, the faster Dashlane can resolve your issue.